HOMEROOMSFAQCONTACTBOOK NOW

FAQ (Frequently Asked Questions)


How much does it cost?

The price is $25 per person (including tax) for all participants 10 years and older. Children under the age of 10 can join your group for free, however they do not count towards the minimum number of people that is required to form a group.

How many people are in a group?

The Underground Bunker is good for groups of 2 to 7 people (recommended 4 to 6). The group sizes for the other rooms will be announced as each room is launched.

Is there a minimum price per room?

No. Unlike other escape rooms that will charge you more per person if you come with a smaller group, our price per person doesn't vary based on group size. But you do need at least 2 people to play. This is great if one of your team members can't make it on the day of the event, or if you want to have a date night, etc. If necessary, we can provide additional hints to ensure everyone has a fun experience.

How do I book?

You can click here to book online or call us at 204-231-4903.

Which forms of payment are accepted?

A MasterCard, Visa or American Express credit card is required when booking a room online. We accept Interac debit cards, credit cards and cash on site.

Is a deposit required?

To book your room online, there is a $25 deposit. This is equivalent to the fee for 1 participant. All other participants must pay on the day of the event when they arrive.

Is the deposit refundable?

The deposit will only be refunded if you cancel your booking more than 48 hours prior to your scheduled time. However, if a cancellation is made on short notice due to extreme weather resulting in government-issued recommendations against travel, then the deposit will be kept on file for use towards a future booking.

Can children participate?

Yes! Although the puzzles and clues in our rooms are designed for older teens and adults, groups can include younger children. If necessary, we can provide additional hints to ensure everyone has a fun experience. Admission is free for children under 10 years old, and do not count towards the minimum number of people that is required to form a group.
Please also keep in mind that each participant under the age of 18 must have our Waiver signed by his or her parent or legal guardian. If a minor's parent/guardian will not be joining the group on the day of the event, they can download the Waiver from our website to print and sign in advance and have the minor bring the signed Waiver to the event.
Minors under the age of 14 must be accompanied by an adult. Older children don't require adult supervision, however they are still required to have a Waiver signed by their parents/guardians.

Is my group placed with another group?

No. Your group will have exclusive access to the room that you booked.

Are we actually locked in the room?

No. For your safety, the door through which you enter the room will remain unlocked. You are free to leave the room if necessary, such as to use the washroom.

Are your escape rooms scary?

No. Our current rooms are not intended to be scary. But they are designed to create an immersive atmosphere, which can include different lighting and sounds. Some of our rooms may also include engaging challenges and surprises to increase the entertainment experience.

Where do I park?

Our entrance is at the back of the building at 420 Des Meurons Street, and we have a large parking lot with plenty of free parking.